Amazon Customer FAQs Scraper

Unlock the power of customer insights with our Amazon Customer FAQs Scraper! Easily gather frequently asked questions and answers from Amazon product pages and export them in JSON, CSV, and Excel formats. Perfect for improving product descriptions, FAQ pages, and customer service responses. Get a competitive edge and improve your customer experience today with our Amazon Customer FAQs Scraper!

  • No credit card required
  • 1,000 Free API Credits
  • 30-day trial

Why scrape Amazon Customer FAQs?

For any business looking to maximize customer support efficiency, scraping Amazon Customer FAQs is an incredibly beneficial tool. By proactively scraping these FAQs, companies can stay ahead of consumer inquiries and provide faster resolutions due to the readily available information while gathering valuable insights which can be used to identify and address potential issues before customers even raise them.

Additionally, as new consumer needs arise, businesses that scrape Amazon Customer FAQs can quickly and easily update their existing resources with the most up-to-date information for customers. When utilized properly, scraping Amazon Customer FAQs offers tremendous business efficiency and customer satisfaction advantages.

How to Scrape Amazon Customer FAQs

Simply insert the product URLs or ASINs, select the maximum number of questions and answers you want to extract, and the sort order. After scraping is completed you can download data in Excel, JSON, or CSV format.

Input Parameters

Input Field
Type
Description
Product URLs or ASINs
string

List of URLs or ASINs of products you want to scrape. The separator is a new line.

Questions per product
nubmer

The maximum number of questions you want to scrape.

Answers per question
nubmer

The maximum number of answers for each question that you want to scrape.

Sort by
string

Choose the sort order of questions: "Most helpful" or "Most recent".

Output Example

Product Url Product ASIN Product Title Question URL Question Body Question Date Question Total Votes Answer Body Answers Date Answers AuthorName Is Manufacturer Answers Helpful Count Answers Total Votes
https://www.amazon.com/dp/B01N6JQS8C B01N6JQS8C Kingston 120GB A400 SATA 3 2.5" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black https://www.amazon.com/ask/questions/Tx1XA8BLKEDETGJ/ Does it come with cloning software? pny ssd comes with one. so i want to make sure if it does? August 28, 2017 42 Hey Vineet Chawla,
The Kingston A400 series SSD does not include drive cloning software or SATA cables. It is intended for users who refer to use their existing cloning tools and hardware with the SSD. If you do require cloning software, you may want to look into a Windows PC based application titled "Reflect" by Macrium, or Carbon Copy for Mac computers. Either application is available free to download from the internet. Thank you!
- Chris @KingstonTechnology
August 28, 2017 Kingston true 32 36
https://www.amazon.com/dp/B01N6JQS8C B01N6JQS8C Kingston 120GB A400 SATA 3 2.5" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black https://www.amazon.com/ask/questions/Tx1XA8BLKEDETGJ/ Does it come with cloning software? pny ssd comes with one. so i want to make sure if it does? August 28, 2017 42 The drive does not come with software, but Macrium Reflect makes a free version of their software that does a wonderful job, in a home environment.
If you are in a business environment, then perhaps Acronis or Clonezilla would be a good match. Personally, Macrium has always done a great job, but I can attest that booting from a cd version of Acronis is faster.
March 1, 2019 Charles W. Hayes false 18 18
https://www.amazon.com/dp/B01N6JQS8C B01N6JQS8C Kingston 120GB A400 SATA 3 2.5" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black https://www.amazon.com/ask/questions/Tx1XA8BLKEDETGJ/ Does it come with cloning software? pny ssd comes with one. so i want to make sure if it does? August 28, 2017 42 I've purchased several of these and I do not recall any cloning software package with them. Or, any links to download cloning software August 29, 2017 Bill Villers false 2 2
https://www.amazon.com/dp/B01N6JQS8C B01N6JQS8C Kingston 120GB A400 SATA 3 2.5" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black https://www.amazon.com/ask/questions/Tx2F9FX14QXAK9S/ i have a toshiba satellite with serial ata-150 interface. will SATA-3 interface drives work? July 3, 2017 18 Hello Dave, SATA 3.0 (6Gb/s) A400 series SSD by design is compatible with legacy SATA interface. SA400S37/120G will work fine in the older Toshiba Satellite, although not performing up to the advertised SSD speeds due to host system limitations, nonetheless A400 will outperform original hard disk drive to help enhance the system overall performance. A400 should physically fit the notebook internal drive bay using existing mounting hardware. PC will automatically detect the new SSD upon power up. Fresh install operation system and applications from original installation CD on the SSD as you would on standard disk drives. Thank you!
-Kai @ Kingston TS
July 7, 2017 Kingston true 7 7
https://www.amazon.com/dp/B01N6JQS8C B01N6JQS8C Kingston 120GB A400 SATA 3 2.5" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black https://www.amazon.com/ask/questions/Tx2F9FX14QXAK9S/ i have a toshiba satellite with serial ata-150 interface. will SATA-3 interface drives work? July 3, 2017 18 https://www.kingston.com/datasheets/SA400S37_us.pdf - as we can see a manual, A400 SSD supports only SATA III and SATA II. After all, it makes sense - when we talk about SSD, first what we ask for is speed. It's not as good to use it even on SATA II as theoritical speed is half of SATA III. You wouldn't observe any improvement on SATA 1.5 if it were able to use. July 4, 2017 G false 1 4
https://www.amazon.com/dp/B01N6JQS8C B01N6JQS8C Kingston 120GB A400 SATA 3 2.5" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black https://www.amazon.com/ask/questions/Tx2F9FX14QXAK9S/ i have a toshiba satellite with serial ata-150 interface. will SATA-3 interface drives work? July 3, 2017 18 I really don't know... I think may use it but probably not at the drive max speed... Regards July 3, 2017 Amazon Customer false 0 5
https://www.amazon.com/dp/B01N6JQS8C B01N6JQS8C Kingston 120GB A400 SATA 3 2.5" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black https://www.amazon.com/ask/questions/Tx2M8F4L2003Q9C/ will this fit a toshiba satellite 2 in 1 laptop? who will be doing the installation and data transfer? November 27, 2017 17 Hello Ae, Toshiba released multiple generations Satellite 2-in-1 laptop that supported different internal data storage devices and upgrade possibility. Please provide exact Satellite model number or laptop manufacturer part number found on system underside to help determine system hardware configuration and recommended upgrades. Kingston A400 series SSD shipped with drive only without data migration software. End user or professional computer technician is responsible to obtain suitable software to transfer data. It is possible to arrange professional computer services thru Amazon to carry out SSD installation and data transfer. Check Amazon "Get Professional Installation Service" for more details. Thank you! November 27, 2017 Kingston true 2 2
https://www.amazon.com/dp/B01N6JQS8C B01N6JQS8C Kingston 120GB A400 SATA 3 2.5" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black https://www.amazon.com/ask/questions/Tx2M8F4L2003Q9C/ will this fit a toshiba satellite 2 in 1 laptop? who will be doing the installation and data transfer? November 23, 2017 17 We would need more specifications on your laptop to know answers to that part of the question (would it fit), but on the other part of the question - YOU WOULD BE RESPONSIBLE FOR ANY TRANSFER OF DATA and installation of the drive (unless you took the system and drive to someone you are paying to do that work) November 23, 2017 terpfan1980 false 3 3
https://www.amazon.com/dp/B09NXF7SCC B09NXF7SCC Thermalright BA120 ARGB CPU Air Cooler, 6 Heat Pipes, TL-C12CG-S PWM Quiet Fan CPU Cooler with S-FDB Bearing, forAM5 AMD AM4/Intel LGA 1700/1150/1151/1200, PC Cooler https://www.amazon.com/ask/questions/Tx1LYZ8NCIATM3P/ Larry i am sorry but i have no way to contact you. i just asked about the i7-11700f it was for the assassin burst not the assasin king will it wrk? November 20, 2022 0            
https://www.amazon.com/dp/B09NXF7SCC B09NXF7SCC Thermalright BA120 ARGB CPU Air Cooler, 6 Heat Pipes, TL-C12CG-S PWM Quiet Fan CPU Cooler with S-FDB Bearing, forAM5 AMD AM4/Intel LGA 1700/1150/1151/1200, PC Cooler https://www.amazon.com/ask/questions/Tx27NTZ7MEW096U/ Does it support LGA1700 socket? May 9, 2022 0 Website specified it's 115x/1200 compatible. I believe you have to purchase a 1700 mounting kit separately. They do have a post on their website discussing it from nov2021 July 12, 2022 s. f. false 0 0
https://www.amazon.com/dp/B09NXF7SCC B09NXF7SCC Thermalright BA120 ARGB CPU Air Cooler, 6 Heat Pipes, TL-C12CG-S PWM Quiet Fan CPU Cooler with S-FDB Bearing, forAM5 AMD AM4/Intel LGA 1700/1150/1151/1200, PC Cooler https://www.amazon.com/ask/questions/Tx3OJON7RPD7X54/ Will this be able to cool a i7 11700F? November 19, 2022 0 Technically yes. As long as you aren't overclocked. Obviously it will also depend on the workload of the CPU. I have one of these on an i7-7700k overclocked to 4.8ghz all core and one on a 9700k stock. Both in itx cases. The 7700 will hit ~80c max under a long gaming session, the one on the 9700k has 2 fans in a push-pull configuration and rarely goes above 65c. With a good airflow case you shouldn't have an issue. Again this depends on how you use your CPU and whether or not you are overclocking. November 20, 2022 Larry Rodriguez false 0 0
https://www.amazon.com/dp/B09NXF7SCC B09NXF7SCC Thermalright BA120 ARGB CPU Air Cooler, 6 Heat Pipes, TL-C12CG-S PWM Quiet Fan CPU Cooler with S-FDB Bearing, forAM5 AMD AM4/Intel LGA 1700/1150/1151/1200, PC Cooler https://www.amazon.com/ask/questions/Tx3OJON7RPD7X54/ Will this be able to cool a i7 11700F? November 19, 2022 0 Should be great for that. It's recommended up to 125 watts, and that cpu is 65 watts November 20, 2022 Matthew F false 0 0
[
 {
  "url": "https://www.amazon.com/dp/B01N6JQS8C",
  "asin": "B01N6JQS8C",
  "title": "Kingston 120GB A400 SATA 3 2.5\" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx1XA8BLKEDETGJ/",
   "question": "Does it come with cloning software? pny ssd comes with one. so i want to make sure if it does?",
   "date": "August 28, 2017",
   "total_votes": 42
  },
  "answer_info": {
   "answer": "Hey Vineet Chawla,\nThe Kingston A400 series SSD does not include drive cloning software or SATA cables. It is intended for users who refer to use their existing cloning tools and hardware with the SSD. If you do require cloning software, you may want to look into a Windows PC based application titled \"Reflect\" by Macrium, or Carbon Copy for Mac computers. Either application is available free to download from the internet. Thank you!\n- Chris @KingstonTechnology",
   "date": "August 28, 2017",
   "name": "Kingston",
   "is_manufacturer": true,
   "helpful_count": 32,
   "total_votes": 36
  }
 },
 {
  "url": "https://www.amazon.com/dp/B01N6JQS8C",
  "asin": "B01N6JQS8C",
  "title": "Kingston 120GB A400 SATA 3 2.5\" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx1XA8BLKEDETGJ/",
   "question": "Does it come with cloning software? pny ssd comes with one. so i want to make sure if it does?",
   "date": "August 28, 2017",
   "total_votes": 42
  },
  "answer_info": {
   "answer": "The drive does not come with software, but Macrium Reflect makes a free version of their software that does a wonderful job, in a home environment.\r\nIf you are in a business environment, then perhaps Acronis or Clonezilla would be a good match. Personally, Macrium has always done a great job, but I can attest that booting from a cd version of Acronis is faster.",
   "date": "March 1, 2019",
   "name": "Charles W. Hayes",
   "is_manufacturer": false,
   "helpful_count": 18,
   "total_votes": 18
  }
 },
 {
  "url": "https://www.amazon.com/dp/B01N6JQS8C",
  "asin": "B01N6JQS8C",
  "title": "Kingston 120GB A400 SATA 3 2.5\" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx1XA8BLKEDETGJ/",
   "question": "Does it come with cloning software? pny ssd comes with one. so i want to make sure if it does?",
   "date": "August 28, 2017",
   "total_votes": 42
  },
  "answer_info": {
   "answer": "I've purchased several of these and I do not recall any cloning software package with them. Or, any links to download cloning software\r\n",
   "date": "August 29, 2017",
   "name": "Bill Villers",
   "is_manufacturer": false,
   "helpful_count": 2,
   "total_votes": 2
  }
 },
 {
  "url": "https://www.amazon.com/dp/B01N6JQS8C",
  "asin": "B01N6JQS8C",
  "title": "Kingston 120GB A400 SATA 3 2.5\" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx2F9FX14QXAK9S/",
   "question": "i have a toshiba satellite with serial ata-150 interface. will SATA-3 interface drives work?",
   "date": "July 3, 2017",
   "total_votes": 18
  },
  "answer_info": {
   "answer": "Hello Dave, SATA 3.0 (6Gb/s) A400 series SSD by design is compatible with legacy SATA interface. SA400S37/120G will work fine in the older Toshiba Satellite, although not performing up to the advertised SSD speeds due to host system limitations, nonetheless A400 will outperform original hard disk drive to help enhance the system overall performance. A400 should physically fit the notebook internal drive bay using existing mounting hardware. PC will automatically detect the new SSD upon power up. Fresh install operation system and applications from original installation CD on the SSD as you would on standard disk drives. Thank you!\r\n-Kai @ Kingston TS",
   "date": "July 7, 2017",
   "name": "Kingston",
   "is_manufacturer": true,
   "helpful_count": 7,
   "total_votes": 7
  }
 },
 {
  "url": "https://www.amazon.com/dp/B01N6JQS8C",
  "asin": "B01N6JQS8C",
  "title": "Kingston 120GB A400 SATA 3 2.5\" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx2F9FX14QXAK9S/",
   "question": "i have a toshiba satellite with serial ata-150 interface. will SATA-3 interface drives work?",
   "date": "July 3, 2017",
   "total_votes": 18
  },
  "answer_info": {
   "answer": "https://www.kingston.com/datasheets/SA400S37_us.pdf - as we can see a manual, A400 SSD supports only SATA III and SATA II. After all, it makes sense - when we talk about SSD, first what we ask for is speed. It's not as good to use it even on SATA II as theoritical speed is half of SATA III. You wouldn't observe any improvement on SATA 1.5 if it were able to use.\r",
   "date": "July 4, 2017",
   "name": "G",
   "is_manufacturer": false,
   "helpful_count": 1,
   "total_votes": 4
  }
 },
 {
  "url": "https://www.amazon.com/dp/B01N6JQS8C",
  "asin": "B01N6JQS8C",
  "title": "Kingston 120GB A400 SATA 3 2.5\" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx2F9FX14QXAK9S/",
   "question": "i have a toshiba satellite with serial ata-150 interface. will SATA-3 interface drives work?",
   "date": "July 3, 2017",
   "total_votes": 18
  },
  "answer_info": {
   "answer": "I really don't know... I think may use it but probably not at the drive max speed... Regards\r",
   "date": "July 3, 2017",
   "name": "Amazon Customer",
   "is_manufacturer": false,
   "helpful_count": 0,
   "total_votes": 5
  }
 },
 {
  "url": "https://www.amazon.com/dp/B01N6JQS8C",
  "asin": "B01N6JQS8C",
  "title": "Kingston 120GB A400 SATA 3 2.5\" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx2M8F4L2003Q9C/",
   "question": "will this fit a toshiba satellite 2 in 1 laptop? who will be doing the installation and data transfer?",
   "date": "November 27, 2017",
   "total_votes": 17
  },
  "answer_info": {
   "answer": "Hello Ae, Toshiba released multiple generations Satellite 2-in-1 laptop that supported different internal data storage devices and upgrade possibility. Please provide exact Satellite model number or laptop manufacturer part number found on system underside to help determine system hardware configuration and recommended upgrades. Kingston A400 series SSD shipped with drive only without data migration software. End user or professional computer technician is responsible to obtain suitable software to transfer data. It is possible to arrange professional computer services thru Amazon to carry out SSD installation and data transfer. Check Amazon \"Get Professional Installation Service\" for more details. Thank you! ",
   "date": "November 27, 2017",
   "name": "Kingston",
   "is_manufacturer": true,
   "helpful_count": 2,
   "total_votes": 2
  }
 },
 {
  "url": "https://www.amazon.com/dp/B01N6JQS8C",
  "asin": "B01N6JQS8C",
  "title": "Kingston 120GB A400 SATA 3 2.5\" Internal SSD SA400S37/120G - HDD Replacement for Increase Performance , Black",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx2M8F4L2003Q9C/",
   "question": "will this fit a toshiba satellite 2 in 1 laptop? who will be doing the installation and data transfer?",
   "date": "November 23, 2017",
   "total_votes": 17
  },
  "answer_info": {
   "answer": "We would need more specifications on your laptop to know answers to that part of the question (would it fit), but on the other part of the question - YOU WOULD BE RESPONSIBLE FOR ANY TRANSFER OF DATA and installation of the drive (unless you took the system and drive to someone you are paying to do that work)\r",
   "date": "November 23, 2017",
   "name": "terpfan1980",
   "is_manufacturer": false,
   "helpful_count": 3,
   "total_votes": 3
  }
 },
 {
  "url": "https://www.amazon.com/dp/B09NXF7SCC",
  "asin": "B09NXF7SCC",
  "title": "Thermalright BA120 ARGB CPU Air Cooler, 6 Heat Pipes, TL-C12CG-S PWM Quiet Fan CPU Cooler with S-FDB Bearing, forAM5 AMD AM4/Intel LGA 1700/1150/1151/1200, PC Cooler",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx1LYZ8NCIATM3P/",
   "question": "Larry i am sorry but i have no way to contact you. i just asked about the i7-11700f it was for the assassin burst not the assasin king will it wrk?",
   "date": "November 20, 2022",
   "total_votes": 0
  }
 },
 {
  "url": "https://www.amazon.com/dp/B09NXF7SCC",
  "asin": "B09NXF7SCC",
  "title": "Thermalright BA120 ARGB CPU Air Cooler, 6 Heat Pipes, TL-C12CG-S PWM Quiet Fan CPU Cooler with S-FDB Bearing, forAM5 AMD AM4/Intel LGA 1700/1150/1151/1200, PC Cooler",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx27NTZ7MEW096U/",
   "question": "Does it support LGA1700 socket?",
   "date": "May 9, 2022",
   "total_votes": 0
  },
  "answer_info": {
   "answer": "Website specified it's 115x/1200 compatible. I believe you have to purchase a 1700 mounting kit separately. They do have a post on their website discussing it from nov2021",
   "date": "July 12, 2022",
   "name": "s. f.",
   "is_manufacturer": false,
   "helpful_count": 0,
   "total_votes": 0
  }
 },
 {
  "url": "https://www.amazon.com/dp/B09NXF7SCC",
  "asin": "B09NXF7SCC",
  "title": "Thermalright BA120 ARGB CPU Air Cooler, 6 Heat Pipes, TL-C12CG-S PWM Quiet Fan CPU Cooler with S-FDB Bearing, forAM5 AMD AM4/Intel LGA 1700/1150/1151/1200, PC Cooler",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx3OJON7RPD7X54/",
   "question": "Will this be able to cool a i7 11700F?",
   "date": "November 19, 2022",
   "total_votes": 0
  },
  "answer_info": {
   "answer": "Technically yes. As long as you aren't overclocked. Obviously it will also depend on the workload of the CPU. I have one of these on an i7-7700k overclocked to 4.8ghz all core and one on a 9700k stock. Both in itx cases. The 7700 will hit ~80c max under a long gaming session, the one on the 9700k has 2 fans in a push-pull configuration and rarely goes above 65c. With a good airflow case you shouldn't have an issue. Again this depends on how you use your CPU and whether or not you are overclocking.",
   "date": "November 20, 2022",
   "name": "Larry Rodriguez",
   "is_manufacturer": false,
   "helpful_count": 0,
   "total_votes": 0
  }
 },
 {
  "url": "https://www.amazon.com/dp/B09NXF7SCC",
  "asin": "B09NXF7SCC",
  "title": "Thermalright BA120 ARGB CPU Air Cooler, 6 Heat Pipes, TL-C12CG-S PWM Quiet Fan CPU Cooler with S-FDB Bearing, forAM5 AMD AM4/Intel LGA 1700/1150/1151/1200, PC Cooler",
  "question_info": {
   "url": "https://www.amazon.com/ask/questions/Tx3OJON7RPD7X54/",
   "question": "Will this be able to cool a i7 11700F?",
   "date": "November 19, 2022",
   "total_votes": 0
  },
  "answer_info": {
   "answer": "Should be great for that. It's recommended up to 125 watts, and that cpu is 65 watts",
   "date": "November 20, 2022",
   "name": "Matthew F",
   "is_manufacturer": false,
   "helpful_count": 0,
   "total_votes": 0
  }
 }
]

Use Cases for Scraping Amazon Customer FAQs

Access to valuable customer feedback allows you to make informed decisions and improve your products and services

Identify Product Issues

Identify Product Issues

Identify common issues and concerns customers have about your products, which can inform product development, customer support, and marketing efforts.

Analyze Interesting Product Features

Analyze Interesting Product Features

Understand which features are most important to customers and make informed product development and marketing decisions.

Identify Products with High Return Rate

Identify Products with High Return Rate

Understand why customers are returning the item and make decisions to improve the product to improve customer satisfaction.

Improving SEO

Improving SEO

Find new relevant keywords and phrases that buyers use in FAQs and include them in their product listings to improve the product's visibility in search results.

Our advantages

Our scrapers are designed for ease of use and efficiency, making them the perfect choice for anyone looking to quickly and easily gather data from Amazon

Time savings

Time savings

Don't waste time building and testing your own scraper

Expertise

Industry Expertise

Our experience allows us to create more efficient and reliable solutions

Support

Support

Get access to customer support to help you get the most out of the tool

Low Cost

Low Cost

Building your own scraper can be costly, especially if you need to hire developers

Scalability

Scalability

Get more data from different sources without having to create a new scrapers

Regular Update

Regular Update

Our parsers are regularly updated to ensure they are compatible with Amazon site changes

Simple Transparent Pricing

Flexible pricing plans that are ready to scale with your business.

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Enterprise

$
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Frequently Asked Questions

Let us answer the most asked questions about Amazon Customer FAQs Scraper and Scrape-It.Cloud.